Day: June 10, 2013

Melt-down Monday

Typical scene at a local emergency room

Typical scene at a local emergency room (Photo credit: Wikipedia)

Well, I’m behind in this post. Should’ve gone out a couple of hours ago. I think you’ll understand why in a moment.

We are at “Teeny Tiny Red Cabin”. We were having a wonderful time till Sat. night. My husband started feeling really sick. Because he has a history of heart problems, we didn’t want ignore any symptoms that could be remotely indicative of a heart attack. At 1:00 am I drove forty minutes to the hospital.Turns out it was acid reflux which can often mimic a heart attack. We got back to the cabin at 8:00 a.m. So yesterday we slept about three hours.  Slept in this morning till 8:00 and were very sluggish. Am I forgiven? (Oh, by the way, between my husband and my mother I’ve been in an emergency room four times since September. I’m so grateful that in each instance I’ve brought my loved one home.)

So today’s melt-down centers around emergency room staff.  I’ve had good experiences and bad. Saturday night, the staff was wonderful. No complaints with the care my husband received. HOWEVER…….

I do have one big pet peeve.I wish the staff would keep their conversations, especially when they’re joking around,down a notch.It’s upsettting when you’re with someone who is in a great deal of pain, to hear all that going on. I want to run out and say, “Hey, I’ve got someone in a lot of pain here and you’re all shooting the breeze and laughing. How do you think that makes us feel?”

I know that their laughing and joking helps them to release some stress. I get that. I also get that life goes on for other people. And if it had only happened to me once, I would have overlooked it. But it has happened every single time I’ve been in any emergency room. It would seem to me they could at least go in another room or something. I want to know they are doing their job and while that might still be true even with the frivolity, it doesn’t feel that way.

I think that part of the staff’s training should be an awareness how that kind of behavior can be perceived as less than professional. How patients and families might not feel a level of confidence about the care they are receiving.

For myself, when I’ve received good news about the condition of the person I’ve brought in, I act inappropriately myself. I remember there are others, maybe in the next cubicle, who are not receiving such good news.

We all need to be more sensitive to our surroundings. I applaud emergency room staff. For the most part, they do a wonderful job. I just wish they were more aware of how they can come across at times.

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